Contact ME

Please send me your order with info of your preferred design, size, paper choice ( canvas or etching paper ) and if you would like your print to be framed or unframed.  Don't forget to give me the full name, address and phone number of the recipient along with any special delivery instructions for houses that are hard to find.

I will then send you an invoice for payment via bank transfer. Once payment has been made, please notify me and I will organise your order to be made up for you and will get back to you with a delivery date.

TIMING FOR YOUR ORDER

Please allow 14 days from contacting me to final delivery. 

URGENT ORDERS

Any urgent orders can be catered for within reason but please contact me with your requirements.

 

         

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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FAQ

NO REFUNDS AND EXCHANGES

Please make sure you are happy with your choice as I cannot refund or exchange prints once they have been printed to order for you.

DAMAGES DURING DELIVERY

My prints are delivered in good quality protective wrapping.

In the unlikely event of a print arriving to you damaged, please take a photo of any damaged postal packaging or ripped corners before unwrapping the whole print.

Also please take a photo of any damage to the actual print and contact me as soon as possible. This enables us to replace your print ASAP and take up an enquiry with the postal company.

ORDER PROCESS

Orders placed on a Friday after 5pm (Singapore time) will be processed the following Monday morning. Upon receipt of payment, your order will be prepared for you and delivery details are confirmed as soon as we receive them from our printer.

My prints are 'PRINTED TO ORDER' by my printer in Hong Kong and hand delivered by my printer's driver (HK),courier (overseas).

URGENT ORDERS - less than 5 WORKING days

Urgent orders can be processed within reason but require confirmation.  Please try and order with 4+ days to spare to avoid disappointment and to give my printer time during busy times of the year. 

TAKING CARE OF YOUR PRINTS

My canvas prints are printed in 'gallery standard' archival Giclee inks with a special invisible coating which stops the colours from fading over time.

However, if you live in a country with high or varying humidity, please ensure that you hang the prints in a well ventilated cool room where you use air conditioning and/or dehumidifiers on a regular basis. Just like any other valuable belongings such as bags, shoes and clothes they need to be cared for carefully in such conditions to prevent them getting mouldy.